Privacy Statement
1. Confidentiality and Security
Haven Trust Bank Florida ("BANK") is committed to providing the
highest level of security and privacy regarding the collection and
use of our banking customers' personal information. A detailed description
of the nonpublic information that we collect and disclose is provided
below. If you have additional questions regarding the privacy of
your personal information, please contact us.
2. Respect of Right to Privacy
Protecting your privacy, along with your financial assets, is at
the core of our business. We recognize our obligation to keep the
information that you provide to us secure and confidential. Haven Trust Bank Florida respects your right to privacy, and we maintain physical,
electronic, and procedural safeguards to help us safeguard your nonpublic
information that comply with state and federal laws and regulations.
3. Collection, Use and Storage of Personal Information
The collection of personal information is designed to assist BANK
in providing you with the products and services you want and need,
and to protect access to your personal accounts. We obtain information
about you from the following sources: information provided by you
on applications or other forms; information about your transactions
with us, our affiliates or others; and information we receive from
consumer-reporting agencies. All personal information collected and
stored by BANK is used for specific business purposes: to protect
and administer your personal accounts and transactions, to comply
with state and federal banking regulations, to help BANK better understand
your financial needs in order to design or improve our products and
services.
4. Limited Employee Access to Personal Information
Haven Trust Bank Florida limits employee access to your personal information
to only those bank employees with a reason for knowing such information.
Haven Trust Bank Florida also trains all employees about the importance of
confidentiality and customer privacy. Improper use of your personal
information by a bank employee will result in disciplinary action,
including termination and referral to law enforcement authorities
where appropriate.
5. Third-Party Disclosure Restrictions
Haven Trust Bank Florida follows strict privacy procedures in regard to protecting
your personal information. In addition, BANK requires all non-affiliated
third parties with a business need to access this information to
adhere to similar and equally stringent privacy policies, and such
parties are not permitted to release, use for their own purposes,
or sell any customer information we share with them to any other
party. Personal information may be supplied to a third party in order
to process transactions initiated by you; if you request the disclosure;
if the disclosure is required or allowed by law (i.e. the exchange
of information with reputable reporting agencies, pursuant to subpoena,
court order, or during an investigation of fraudulent activity);
for marketing BANK's own financial products or services.
Joint Marketing
Haven Trust Bank Florida may disclose all of the information that we collect,
as described in paragraph 3 above, to companies that perform marketing
services on our behalf. Haven Trust Bank Florida does not sell, share or
otherwise disclose non-public information about our customers except
as described above. No action on your part is necessary to prevent
Haven Trust Bank Florida from sharing this information. Haven Trust Bank Florida
will not disclose personal information about former customers to
anyone, except as required by law, permitted by law, or requested
by the former customer.
6. Maintenance of Accurate Information
It is in the best interest of both you and BANK to maintain accurate
records concerning your personal information. We continually strive
to maintain complete and accurate information about you and your
accounts. Should your personal information ever change, or if you
ever believe that our records contain inaccurate or incomplete information
about you, please contact us.
7. How to Contact Us
If you would like additional information, or have questions regarding
the Haven Trust Bank Florida Privacy Statement, please telephone us at 904-296-4322,
888-428-3635 or email us at customerservice@HavenTrustbankFL.com.
You may also write us, or stop by one of our offices and discuss
your questions with one of our staff. Our mailing address is: Haven Trust Bank Florida, PO Box 2109, Ponte Vedra Beach, FL 32004
